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Terms & Policies

PAYMENT TERMS
For qualified accounts, payment terms are 2% 10, Net 30 Days. Payment is expected within 30 days from that date of invoice. If payment is not received within this time period, the account is considered past due. Payments sent within 10 days from that invoice are entitled a 2% discount. Discounts taken beyond 10 days are not authorized. If an unauthorized 2% discount is taken past 10 days, payment received will be applied and the customers statement will reflect a past due balance of the remaining amount. The 2% prompt pay discount does not apply to payments made by credit card. SELECTRO DOES NOT SHIP TO CUSTOMERS THAT ARE PAST DUE.
 
 
SHIPPING POLICY
A flat $10 shipping charge applies to orders less than $150. For orders $150 or more, shipping is FREE to customers in the United States (except Alaska & Hawaii). We do not ship to any locations outside the continental United States. Again, Selectro does not ship to customers that are past due.
 
 
RETURN POLICY
We stand behind the products we sell. If a product is damaged or defective, customer may return product in the original packaging within 60 days of invoice. No returns will be accepted after 60 days. If the product returned is not in the original packaging or not a Selectro product, it will be returned to the customer. If the product is determined to be defective, customer is entitled to replacement free of charge.
 
 
PRIVACY POLICY
We respect your privacy. Any and all information collected will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to.
 

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OFFICE & WAREHHOUSE: 40 Feldland Street, Bohemia, NY 11716
 
PHONE: 1-888-288-BULB
FAX: 631-567-6598